Interview with owner Frank Cummings.
How did Walden Lake Car Wash first get its start?
I had gotten sick and had to retire from my job of 15 years, and after taking off for three months, my brother and best friend said let’s invest in something for our retirements. So we came up with a car wash and/or 711, laundromat. As it happened, I was researching places and came across a car wash in Plant City. At the same time, Plant City was having the Pig Jam that weekend so we made the long trip from Ruskin to Plant City, and the rest is history.
What kind of services can Walden Lake Car Wash offer the community?
We offer lots of services, from simple car washes to full detail, oil change and light mechanical services. Even pick up and delivery for local business owners. And fleet plans, from a funeral home or a daycare center.
How does Walden Lake Car Wash contribute to the community?
My wife and I are strong believers you must give back to a community. We support local churches and other organizations. We are a members of the Lions Club and chamber. My staff has volunteered on their only day off with three fundraisers.
What is Walden Lake Car Wash’s motto or mission, and why?
Our motto is: Make the customer happy, and give them a little more than they asked for. People are spending hard-earned money and they need to get what they paid for. Car wash is a luxury.
Can you describe your customers?
We have the best customers in Plant City. Our customers have learned names of our full-time employees and ask when they don’t see them. Customers bring the staff pizza or other types of lunch and goodies. I don’t know of any other car wash that has that type of customer. I think because it is the community.
